Hamilton Lloyd and Associates - Our client, a non-governmental organisation is seeking to engage the services of: Job Title: Operations Manager (Call Centre) Location: Lagos Duration: 3 Months Job Description Recruit, select, train, assign, schedule, coach, counsel and discipline employees. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; Design of call monitoring formats and quality standards. Implement production, productivity,...
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