Sales and Collection Officer At A Private Micro-consumer finance company

Job Details

Job Title: Sales and Collection Officer At A Private Micro-consumer finance company
Organisation: A Private Micro-consumer finance company
Location: Rivers State
Min Work Experience: 2 year(s)
Qualification: B.Sc / HND
Industry: Sales/ Business Development
Course: Management science, sciences or arts.
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We are a private Micro-consumer finance company based in Port Harcourt; we provide short-term loans to the economically active urban low-income earning customers who are short on cash between paychecks.

We are recruiting to fill the position below:

Job Title: Sales and Collection Officer

Location: Port Harcourt, Rivers
Gender: Female
Employment Type: Full-time

Job Description

  • Sales and Collections Officer will be responsible for determining strategies to increase borrowing of loans by clients, managing and collection of outstanding loans from clients and customers.
  • She will also be responsible for informing customers of their overdue loans and ensuring prompt loan repayment to mitigate company losses.

Key Responsibilities

  • Developing and sustaining long-lasting relationships with customers.
  • Prospecting for quality sales lead and ensure attainment of targets
  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue loans.
  • Advising customers on their payment options and suggesting methods of payments.
  • Calling potential customers to explain company loans and encourage borrowing.
  • Developing in-depth knowledge of company loans
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.
  • Handle any other task as assigned by Director.

General and Behavioural Requirements

  • HND or Bachelor's degree in Management science, sciences or arts.
  • Minimum of 2 years post NYSC experience with at least one year experience as a Sales and collection Officer.
  • Excellent negotiating skills.
  • Ability to meet and exceed targets
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.
  • Be Familiar with People around Port Harcourt and environs
  • Must be able to work under pressure

How to Apply
Interested and qualified candidates should forward their CV and Cover Letters to: pogbein@gmail.com

Note: Applications submitted after the deadline will not be considered. The cover letter should among other things describe your fit and suitability for this role.

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