Retail Sales / Customer Service Officer At Lorache Consulting Limited

Job Details

Job Title: Retail Sales / Customer Service Officer At Lorache Consulting Limited
Organisation: Lorache Consulting Limited
Location: Lagos State
Min Work Experience: 2-5 year(s)
Qualification: BSc
Industry: Sales/ Business Development
Course: Related Discipline
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Lorache Consulting Limited - Our client is into Sales & Distribution of Computing and Lifestyle products (Home & Office Electronic Appliances). We have our physical stores strategically located in the hearts of Lagos Mainland & Island.

Due to growth and expansion of our Retail stores, we are currently hiring interested candidates for the position below:

Job Title: Retail Sales / Customer Service Officer

Locations: Surulere, Lekki, Ikeja & Ogudu - Lagos
Slots: 10

Job Brief

  • This primarily role of this job is to provide excellent customer service and meet sales quotas for the Store.
  • You will identify client needs, present and answer questions about our products and services and recommend first hand solutions.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Ultimately, the job holder will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities
Responsibilities are but not limited to:

Sales & Marketing:

  • Professionally aid customers in making informed choice of products to purchase using superior product knowledge.
  • Meet established Branch Monthly Sales target by selling products and after sales services
  • Identify idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
  • Maintain a clean environment within and around the Store Premises.

Inventory Management:

  • Ensure good and proper assortment and display of products at the store
  • Partake in stock count exercise with the internal and external auditors

Reporting:

  • Prepare and forward daily activity report to all applicable parties
  • Send daily facility report as directed by Admin.

Customer Service Management:

  • Carry out all duties as it relates to Customer’s engagement end to end
  • Carry other any other duties assigned to you.

Qualifications

  • Candidates should possess a Bachelor's degree with 2 - 5 years work experience.

 

Method of Application
Interested and qualified candidates should send their CV to: lorachevacancy@gmail.com using the "Job Title" as the subject of the email.

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