Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded.
Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay a small amount over time.
We are recruiting to fill the position below:
Job Title: Floor Sales Representative
Location: Ibadan, Oyo
Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
Explains Altara Credit schemes to customers
Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
Assists supervisor with preparation and sending reports
Ability to cross sell products to customers
Receive payments from customers and prepare necessary invoices and schedules
Carry out other responsibilities as assigned by Lead
B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
Minimum of 2 years’ experience as a customer service representative in a consumer finance company, microfinance or bank
Excellent written and face interpersonal, communication and persuasion skills
Strong mathematical skills
Knowledgeable in Microsoft office tools including MS Excel, Word and power point
Analytical, problem solving skills, organizational skills and attention to details
Great at time management, multitasking and prioritizations skills
Exceptional communication skills
Ability to multitask
Good time management
Attentive to detail
Proven sales and customer satisfaction record
Good product knowledge
Strategic prospecting skills
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the “Job Title” and “location” as the subject of the email.
Note: Only shortlisted candidates will be contacted.