WordPress Support Specialist at CampusPress At Incsub, LLC

Job Details

Job Title: WordPress Support Specialist at CampusPress At Incsub, LLC
Organisation: Incsub, LLC
Location: Nationwide
Min Work Experience: Not Specified year(s)
Qualification: Bsc Degree
Industry: Security Management/ Intelligence
Course: Related discipline
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Incsub, LLC is an established and leading commercial WordPress company with products used on tens of millions of websites. And we are still growing. Company culture: It’s the flexibility and excitement of working for a start-up, but with an established business and growing team. We’re big on having fun too! Work remotely: That’s right, work flexibly from anywhere in the world. Our crew covers every continent except Antarctica (know any penguins for hire?). Our team: We’re proud to be an ethnically diverse team that embraces all backgrounds and cultures. Everyone is valued, included, and respected. Your growth: We value and support professional growth; from training and development, to providing support for you to step up to the next level.

We are recruiting to fill the position below:

Job Title: WordPress Support Specialist at CampusPress (PHP, MySQL, CSS, HTML)

Location: Remote
Work schedule: Full-Time
Department: Support, Technical Support, WordPress Support

Description

  • We are on the hunt for some epic talent to join our CampusPress family.  You’ll be working on various WordPress projects across CampusPress, and Edublogs. We’re looking for a person available to work on the following schedule: 7:00 PM to 3:00 AM UTC

Responsibilities
The role will involve:

  • Providing support by email to our Edublogs and CampusPress customers.
  • Assisting with and solving all manner of WordPress questions, with style!
  • Contributing to testing and QA with updates to WordPress core, plugins, and themes.
  • Coordinating with developers over bugs, features and cool new stuff.
  • Being an active part of the Incsub team.
  • 
Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

Qualifications

  • Have a really good familiarity with WordPress, might even be able to code (PHP, MySQL, and/or HTML, CSS) a bit, or a lot, even better
  • Experience in WordPress Multisite Networks
  • Amazingly great communication skills
  • Impressive response times, typing speed (it matters)
  • Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
  • Are a great team player, keen on working in an expanding, motivated, distributed support team
  • Enjoy collaborating with others, and don’t back down from a challenge
  • Love people and love yourself!
  • We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

Skill Set:

  • WordPress
  • Multisite Networks
  • Customer Support
  • Education Industry Knowledge
  • English language
  • Communication
  • PHP, MySQL, HTML, CSS

Job Benefits

  • Flexibility
  • Very attractive working conditions for the right candidate
  • 28 days paid leave per annum (up to 35 days)
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while
  • Up to 2 months salary bonus based on company growth targets
  • Technology budgets every three years; the longer you serve, the higher you deserve
  • General expenses budget yearly; the longer you work, the more you get

Application Closing Date
27th January, 2025.

Important Information and Notice
What should I do now?

  • Download our CP Support Enthusiast Task Sheet, and the tasksheet files, answer those questions and then submit your application. It’s that simple!
  • We are unable to consider applications that fail to demonstrate a high level of written communication.

Hiring Process:

  • Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.
APPLY HERE
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