Technical Support Intern At MainOne Cable

Job Details

Job Title: Technical Support Intern At MainOne Cable
Organisation: MainOne Cable
Location: Lagos State
Min Work Experience: Not Specified year(s)
Qualification: BSc
Industry: Engineering/ Technical
Course: Related Discipline
Recommended links

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Technical Support Intern

Location: Lagos
Department: Commercial
Job Type: Contract
Slot: 2 Openings

Responsibilities

  • Complete the technical onboarding for prospects on the CRM platform.
  • Conduct end to end test with vendors during installation.
  • Take escalations from customers via multiple channels and investigate to resolve.
  • Escalate core network issues to appropriate teams.
  • Run weekly reports on incidents.
  • Network management and monitoring
  • Liaise with OEM to resolve technical related issues
  • Critically analyze customer complaints and issues with a bid to providing lasting solution.
  • Continually drive customer satisfaction through speedy resolution of complaints

Qualifications, Skills & Competencies

  • B.Sc / HND from a recognizable institution.
  • Previous experience in a similar position will be an advantage.
  • Excellent Communication Skills.
  • Multitasking skills.
  • Composure under pressure is compulsory.
  • CCNA will be an advantage.
  • Minimum years of Experience: 1

Demands of the Job:

  • Regular communication with customers to understand requests, complaints and follow up until issues are resolved.
  • Shift rotation.

 

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    Well Performance Engineer, Offshore At WTS Energy
    WTS Energy in (Rivers State)
    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Engineer, Inshop Technical Support At Ascentech Services Limited
    Ascentech Services Limited in (Lagos State)
    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    Solar Engineer At BASSCOMM Nigeria Limited
    BASSCOMM Nigeria Limited in (Lagos State)
    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    Well Performance Engineer, Offshore At WTS Energy
    WTS Energy in (Rivers State)
    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Engineer, Inshop Technical Support At Ascentech Services Limited
    Ascentech Services Limited in (Lagos State)
    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    Solar Engineer At BASSCOMM Nigeria Limited
    BASSCOMM Nigeria Limited in (Lagos State)
    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more
    View all

    LATEST JOB VACANCIES


    Video Production and Digital Operations Manager At Clement Ashley Consulting
    Clement Ashley Consulting in (Lagos State)
    Clement Ashley Consulting is a firm of Holistic Development Consultants. We have been offering consulting and recruitment services... Read more

    DevOps Engineer At Branch
    Branch in (Nationwide)
    Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and In... Read more

    Senior Accountant At Brands Optimal Limited
    Brands Optimal Limited in (Lagos State)
    Brands Optimal Limited is a leading experiential marketing agency. We are one of Africa’s leading Experiential Marketing Agency wh... Read more
    View all jobs

    Copyright © 2025 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES