Engineer, Inshop Technical Support At Ascentech Services Limited

Job Details

Job Title: Engineer, Inshop Technical Support At Ascentech Services Limited
Organisation: Ascentech Services Limited
Location: Lagos State
Min Work Experience: Not Specified year(s)
Qualification: Not Specified
Industry: Engineering/ Technical
Course: Related discipline

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core offerings.

We are recruiting to fill the position below:

Job Title: Engineer, Inshop Technical Support

Location: Island, Lagos
Employment Type: Full-time

Responsibilities 

  • First-line contact, providing technical assistance to all walk-in customer at Shops
  • Assist in after-sales device setup, installation, and configuration processes for new subscribers
  • Create a positive customer experience
  • Assist/guide customers to handle different hardware and software applications as required
  • Perform diagnostics, troubleshooting, repairs and upgrades on all access devices
  • Liaise with device & terminals unit, for all hardware errors & related replacement cases
  • Document help desk tickets/resolutions, and maintain a defective device inventory list for the shop
  • Recognize areas & forward plans for internal improvement to the Territory Sales Manager

Requirements

  • Proficient in WiFi WIMAX, LTE TORIP, WLAN, Ethernet, LAN, WAN, Device/network/level Troubleshoot Computers (OS & Application Level) Analytical, Internet and Tech savvy, Customer Focus Team Play
  • Relevant Industry Experience, been on the front end handling customers and team
  • HND/Graduate/Post Graduate in Electrical/Electronics.

Salary
N90,000 - N105,000 per month.

Application Closing Date
Not Specified.



  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more

    RELATED JOBS


    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more

    LATEST JOB VACANCIES


    Clement Ashley Consulting is a firm of Holistic Development Consultants. We have been offering consulting and recruitment services... Read more

    Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and In... Read more

    Brands Optimal Limited is a leading experiential marketing agency. We are one of Africa’s leading Experiential Marketing Agency wh... Read more

    Copyright © 2025 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES