Solutions & Research Engineer At ipNX Nigeria Limited

Job Details

Job Title:	Solutions & Research Engineer At ipNX Nigeria Limited
Organisation:	ipNX Nigeria Limited
Location:	Lagos State
Min Work Experience:	3 year(s)
Qualification:	BSc
Industry:	Engineering/ Technical
Course:	Engineering

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ipNX Nigeria Limited is one of Nigeria's fastest-growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Solutions & Research Engineer

Location: Lagos
Employment Type: Full-time
Function: Solutions & Research
Reporting to: Head, Operations & Maintenance
Travel Frequency: Yes

Purpose of the Job

To ensure efficient service delivery to the customer and ensure customer satisfaction for all new services and support related service.

Expected Key Results:

Corporate/FOS Incident Management;*Corporate Customers: Restore service failures within 4 hours of its occurrence- Implementation and integration of new projects.
* Retail Customers: Restore service failures within 24 hours of its occurrence.
Preventive Maintenance:Identify,plan and excute nodes/segment that require preventive maintenance on the network.
Implement an FTTH Monitoring application to improve MTTR for faults.
Report Management:Ensure weekly support status reports are done and submitted timely for review.

Educational Qualifications

BSc Computer Science / Computer Engineering / IT related disciplines (2.1/Upper Credit Minimum)
Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

Functional Skills:

Customer-centric and stakeholders management.
Good LAN/WAN network design and implementation skills.
Ability to solve complex problems in the shortest available time using honed analytical skills
Good interpersonal skills with customers, vendors and members of team.
Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc).
Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
Strong telecommunications, IP design skills, in-depth knowledge of IP Network Troubleshooting.
Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.
Hardworking and Tenacious.
Performance-driven.
Sharp analytical and logical reasoning.
Work effectively with own initiative and minimal supervision, and also as a part of a team.

Work Experience:

At least 3years experience within the telecoms space as a Network/Communications Engineer
A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
Experience with leading inter-departmental negotiations, consensus building to reach common technical solutions.
Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant power devices/components.
Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

Other Requirements:

Customer Focused
Hardworking and Tenacious
Action Orientation
Tech Savvy
Result Driven
Excellent Decision Quality
Attention to Detail
Problem Solving
Excellent troubleshooting and analysis skills
Impeccable Customer Service and Support Skills
Customer Focus
Self-Development

How to Apply
Interested and qualified candidates should send their CV to: resumes@ipnxnigeria.net using the Job Title as subject of the email.

0906 809 7513

Solutions & Research Engineer At ipNX Nigeria Limited

Job Details

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