Service Advisor At Integrated Automotive Services in Cross River State Nigeria

Job Details

Job Title: Service Advisor At Integrated Automotive Services in Cross River State Nigeria
Organisation: Integrated Automotive Services
Location: Cross River State
Min Work Experience: 4 year(s)
Qualification: B.Sc / HND
Industry: Engineering/ Technical
Course: Related Discipline
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Integrated Automotive Services is a fully integrated sales and aftersales service provider for a wide range of heavy-duty vehicles (i.e. trucks, buses, coaches, etc.) and components. We pride ourselves in being the one- stop- shop for the design and sales of new assets, procurement of spare parts for fleets, tyre management, importation and assembly of trucks, trailers and buses, as well as maintenance, repair & overhaul of trucks/trailers. We also represent several notable global original equipment and component manufacturers within the Nigerian market.

We are recruiting to fill the position below:

Job Title: Service Advisor

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

  • Maintenance & repairs of fleet in line with specifications and standards.
  • Ensures full compliance on all workshop service level agreements through effective supervision of technicians to deliver the expected productivity level for the workshop.
  • Measure and allocate time with the Workshop Manager & measure staff & parts operations for "productivity/ efficiency" and timely deliveries.
  • Work with the Workshop Manager on simultaneous operations to achieve early delivery of fleet operations vehicles.
  • Work with Workshop Managers for maintenance forecasting and budgeting activities and agree on performance goals for the workshop.
  • Receive the vehicles for both inspection and maintenance works as indicated by the Fleet Group.
  • Provide feedback to workshop leadership and ensure all concerns have accurate and timely information on order, delivery status and/or changes.
  • Oversee the "Productivity, Efficiency & Capacity Utilization" of the "TEAM" as assigned to the office
  • Monitor programmes and procedures to ensure on-time delivery & maintain in-depth working knowledge of the unit’s systems and processes.
  • Agree modifications with the operations leadership for the efficient running of the Workshop and defend such modifications.

Requirement/ Qualification

  • Minimum of a BSC / HND certification.
  • Minimum of 4 years working experience in a similar role.
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