MSIP Operations Assurance Manager At Ericsson

Job Details

Job Title: MSIP Operations Assurance Manager At Ericsson
Organisation: Ericsson
Location: Lagos State
Min Work Experience: No Specified year(s)
Qualification: No Specified Qualification
Industry: Engineering/ Technical
Course: Related Discipline
Recommended links

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: MSIP Operations Assurance Manager

Req ID: 450584
Location: Lagos, Nigeria

Job Details

  • We are looking for a member to be part of our Managed Services team! As a part of our MSIP Operations Assurance team, you will play a key role in managing the delivery of services and resources on our “live” customer network.
  • Based on our customer’s network specifics, you will ensure the daily coordination of our customer network operations and maintenance activities, including optimizations and field operation activities coordination, according to Ericsson’s and the customer’s network particularities and requirements.

You will

  • Manage end-to-end Operations and delivery of operations & maintenance activities for specific customer, including preparation of the live customer network and assisting the program manager in resources and timing definition and tracking
  • Be Responsible for the financial and operational and delivery performance of the Operations Assurance assignments within a Managed Services Deal.
  • Be Responsible to manage the applicable WLAs and OLAs with delivery organizations, manage the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA)
  • Serve as the primary escalation point for critical incident, Network Delivery Operations escalations, and performance reporting towards the customer.
  • Validate and approve integration test results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
  • Continuously drive for efficiency, improvements and excellence in service delivery

Requirements
To be successful in the role you must have:

  • Technologically, Ericsson Customer Interactive System and/or Charging System experience with operations background is a must
  • Knowledge of Managed Service telecom operations
  • Strong Leadership in managing complex teams, partners, customer
  • Ability to work collaboratively and innovatively to bring upon continuous improvement in operations
  • A solid data analysis skill
  • Team player to work in an outstanding environment of working with an amalgamation for Solutions improvements for issues highlighted by operations
  • An innovative mind set of a good bent towards automations.

Application Closing Date
Not Specified.

Note

  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
  • Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
  • Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    Well Performance Engineer, Offshore At WTS Energy
    WTS Energy in (Rivers State)
    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Engineer, Inshop Technical Support At Ascentech Services Limited
    Ascentech Services Limited in (Lagos State)
    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    Solar Engineer At BASSCOMM Nigeria Limited
    BASSCOMM Nigeria Limited in (Lagos State)
    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    Well Performance Engineer, Offshore At WTS Energy
    WTS Energy in (Rivers State)
    WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and co... Read more

    Engineer, Inshop Technical Support At Ascentech Services Limited
    Ascentech Services Limited in (Lagos State)
    Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos,... Read more

    Solar Engineer At BASSCOMM Nigeria Limited
    BASSCOMM Nigeria Limited in (Lagos State)
    BASSCOMM Nigeria Limited is a multinational company driven by leaders with bold vision and a strong entrepreneurial spirit. The co... Read more
    View all

    LATEST JOB VACANCIES


    Video Production and Digital Operations Manager At Clement Ashley Consulting
    Clement Ashley Consulting in (Lagos State)
    Clement Ashley Consulting is a firm of Holistic Development Consultants. We have been offering consulting and recruitment services... Read more

    DevOps Engineer At Branch
    Branch in (Nationwide)
    Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and In... Read more

    Senior Accountant At Brands Optimal Limited
    Brands Optimal Limited in (Lagos State)
    Brands Optimal Limited is a leading experiential marketing agency. We are one of Africa’s leading Experiential Marketing Agency wh... Read more
    View all jobs

    Copyright © 2025 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES