IT Operator (Technical Operations) At An indigenous sports and gaming compan

Job Details

Job Title:	IT Operator (Technical Operations) At An indigenous sports and gaming compan
Organisation:	An indigenous sports and gaming compan
Location:	Lagos State
Min Work Experience:	Not Specified year(s)
Qualification:	No Specified Certificate
Industry:	Engineering/ Technical
Course:	Related Discipline

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An indigenous sports and gaming company is recruiting to fill the position below:

Job Title: IT Operator (Technical Operations)

Location: Lagos
Employment Type: Full-time

Job Description

This unit installs, configures computer and Slot systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. It's therefore crucial to ensure the correct running and maintenance of IT systems.

Responsibilities
You will be responsible for the smooth running of gaming machines ensuring that users get maximum benefits from them. Other functions include timely installation, routine maintenance of both Slot machines and all company technical items.

Others include:

Install and configure gaming hardware operating systems and applications
Monitor and maintain slot systems and internet networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to install machines at business locations
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritize and manage many open cases at one time
Rapidly establishing a good working relationship with customers and other professionals, such as software developers, business development managers etc.
Test and evaluate new technology
Conduct routine electrical safety checks on computer equipment.

Qualifications

Practical work experience is extremely important as well as Gaming and Lottery industry knowledge is an added advantage.
Experience in Technical Operations, Hardware repairs and maintenance, Software analysis and management are of importance.
Furthermore, a degree in the following fields might be a plus; Computer science or engineering, Business systems engineering, Software development, Information technology and Internet engineering.

Skills:

A good memory of how software and operating systems work
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Attention to detail.

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to: info@superspin.ng using the job title as the subject of the mail.

0906 809 7513

IT Operator (Technical Operations) At An indigenous sports and gaming compan

Job Details

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