PricewaterhouseCooper (PwC) Nigeria - Our client is a development finance institution involved in providing short and medium-term loans, risk bearing services as well as trade and market information and export advisory services to the Nigerian export community.
Implement the organisation’s marketing and channel optimisation strategies at the regional office
Coordinate the execution of customers' acquisition and retention strategies targeted at the organisation’s project finance customers to maximize market penetration, customer growth, profitability and sector development
Provide advisory services to small and medium sized non-oil exporters within the regional office area
Coordinate recovery as well as credit performance monitoring efforts for customers within the purview of the regional office
Provide input in the articulation of the business development division’s strategy/ plan for customer acquisition and retention.
Execute the Bank's marketing strategy within the target market segments (agro-allied, manufacturing, services and solid minerals) at the regional area office to increase its market share.
Contribute to the formulation of strategies required to acquire and sustain accounts in the defined target sectors ( i.e Manufacturing, Agro- Allied, Services and Solid Minerals)
Coordinate execution of the Bank's marketing strategy to increase the Bank’s market share in trade finance:
Targeted advertisements and awareness campaigns
Exporters enlightenment programs
Trade fairs and conferences etc.
Ensure proper completion of credit application forms by customer and adequacy of supporting documentation
Ensure timely scheduling and conduct of appraisal visits.
Ensure proper due diligence on customers as required.
Ensure accurate and complete documentation of credit appraisal findings.
Review trade finance applications (in line with the Bank’s policy) and make appropriate recommendations/decisions.
Manage the Bank's trade finance portfolio and monitor the quality of existing customer relationships on a continuous basis.
Intervene to resolve sensitive or complex relationships issues to ensure customer satisfaction and escalate as required.
The role holder will:
Develop concepts for promotional campaigns targeted at exporters within the regional area office
Participate in product launches at areas within the purview of the regional office.
Participate in awareness campaigns, fairs, conferences etc aimed at promoting the Bank’s products and services.
Identify customer/ market needs at the regional area office and proactively seek to provide products/services to meet these needs.
Monitor and ensure the branch meet its customers acquisition and retention target.
Provide advisory services and trade information to small and medium sized non-oil exporters within the regional area office: