Engineer - Inshop Technical Support At Proten International in FCT Nigeria

Job Details

Job Title: Engineer - Inshop Technical Support At Proten International in FCT Nigeria
Organisation: Proten International
Location: Abuja
Min Work Experience: 1-3 year(s)
Qualification: HND
Industry: Engineering/ Technical
Course: RELATED DISCIPLINE

Proten International - Our client in the Telecommunication Industry is recruiting to fill the position below:

Job Title: Engineer - Inshop Technical Support (Field Support Engineer)

Locations: Lagos, Abuja, Ibadan-Oyo and Port Harcourt-Rivers
Employment Type: Full-time

Job Requirements

  • First line contact, providing technical assistance to all walk in customer at Shops
  • Assist in after sales device setup, installation, and configuration processes for new subscribers
  • Create a positive customer experience
  • Assist / guide customers to handle different hardware and software application as required
  • Perform diagnostics, troubleshooting, repairs and upgrade on all Spectranet access devices
  • Liaise with device & terminals unit, for all hardware errors & related replacement cases
  • Document help desk tickets/resolutions, and maintain defective device inventory list for shop
  • Recognize areas & forward plans for internal improvement to the Territory Sales Manager

Essential Attributes:

  • Proficient in WiFi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network level Troubleshooting,
  • Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused, Team Player

Desired Attributes:

  • Relevant Industry Experience, been on the front end handling customers and team.

Qualifications

  • HND / Graduate / Post Graduate in Electrical / Electronics / Computer / Communication/Info Tech

Desired Experience:

  •  1 to 3 years in similar profile

Salary
N60,000 Monthly



  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    By reimagining the future of its job, Hugo is changing the course of a continent. We primarily invest on the finest African talent... Read more

    Oyeth Consult Limted - Our client are advocates of people going through mental health and emotional problems. We know their strugg... Read more

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a... Read more

    RELATED JOBS


    By reimagining the future of its job, Hugo is changing the course of a continent. We primarily invest on the finest African talent... Read more

    Oyeth Consult Limted - Our client are advocates of people going through mental health and emotional problems. We know their strugg... Read more

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a... Read more

    LATEST JOB VACANCIES


    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER

    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES