Unit Head, Agent Network Development At First Bank of Nigeria Limited

Job Details

Job Title: Unit Head, Agent Network Development At First Bank of Nigeria Limited
Organisation: First Bank of Nigeria Limited
Location: Lagos State
Min Work Experience: 7 year(s)
Qualification: B.Sc
Industry: Information Technology/ ICT
Course: Related Discipline
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First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Unit Head, Agent Network Development

Location: Lagos, Nigeria

Job Description

  • Design and execute strategies for growing and sustaining a vibrant Agent network
  • Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing
  • Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)
  • Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development
  • Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and implement tactical strategies to drive business performance
  • Monitor and respond to Competitor offerings and trends
  • Support Sales team (SBUs) and eBusiness Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners
  • Monitor and render periodic reports and recommendations on Agent and Branch performance to key stakeholders and executive management

Job Requirements
Education:

  • B Sc. in relevant discipline
  • Additional Professional Certification is an added advantage

Experience:

  • Minimum of 7 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations
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