Tech Support Officer At Choice Talents NG

Job Details

Job Title: Tech Support Officer At Choice Talents NG
Organisation: Choice Talents NG
Location: Lagos State
Min Work Experience: 2-3 year(s)
Qualification: B.Sc
Industry: Information Technology/ ICT
Course: Related Discipline
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Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all categories of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Tech Support Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Engage Switches/ 3rd Party Service Providers on service
  • Real-time transaction monitoring.
  • Resolve and escalate transaction failure issues.
  • Monitor wallet balance with service providers.
  • Monitor institution Wallet Balances.
  • Analyze Transaction Trends Per Week.
  • Engaging Switches on Issues as the need arises.
  • Responding to Call-Out in a timely manner.

Job Requirements and Skills

  • Minimum of a First Degree certification from a reputable institution.
  • 2 - 3 years of working experience.
  • Advance knowledge of Financial Transaction flows end to end.
  • Hand-on experience dealing with switches/3rd party service providers.
  • Ability to write basic and complex SQL scripts.
  • Experience with handling Spreadsheet Data (Excel).
  • Understanding of Terminal Management System.
  • Ability to review and interpret logs.
  • Advance knowledge in using and setting up real-time monitoring tools.

Salary

  • N150,000 monthly.

 

How to Apply
Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the email.

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