Team Lead, Channels Support Officer At First Bank of Nigeria Limited

Job Details

Job Title: Team Lead, Channels Support Officer At First Bank of Nigeria Limited
Organisation: First Bank of Nigeria Limited
Location: Lagos State
Min Work Experience: No Specified year(s)
Qualification: B.Sc
Industry: Banking
Course: Related Discipline
Recommended links

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Team Lead, Channels Support Officer

Location: Lagos

Job Objective(s)

  • Review onboarding documents and implement on the required platform
  • Resolve all firstmobile / firstmonie / ussd / online banking issues
  • Support web acquiring business
  • Support transaction banking group
  • Token management and dispatch
  • Escalate issues requiring higher level of support.

Duties & Responsibilities

  • Provide prompt and effective issue resolution
  • Provide reliable support to web business and transaction banking group
  • Provide activity reports to stakeholders
  • Escalate and follow up channels’ issues to/with the appropriate officers
  • Educate contacts on all observed knowledge gaps in case of subsequent recurring issues.

Job Requirements
Education:

  • Minimum Education: BSc in any Discipline

Experience:

  • Not applicable - Willingness to learn is key recruitment criteria. Aptitude for web applications is an advantage.
APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    INTERNAL AUDITOR At LEAD Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Ogun State)
    Job Title: Internal Auditor (2) Department: Finance/Account Location: Ogun State, Nigeria. Reporting Relationship: Reports To: Sen... Read more

    Recruitment At Sterling Bank Plc
    Sterling Bank Plc in (Lagos State)
    Sterling Bank Plc “Your one-customer bank” is a full-service national commercial bank in Nigeria. At Sterling Bank, our customers... Read more

    Relationship Manager - Commercial Banking (Nationwide) At Stanbic IBTC Bank
    Stanbic IBTC Bank in (Lagos State)
    Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa&... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    INTERNAL AUDITOR At LEAD Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Ogun State)
    Job Title: Internal Auditor (2) Department: Finance/Account Location: Ogun State, Nigeria. Reporting Relationship: Reports To: Sen... Read more

    Recruitment At Sterling Bank Plc
    Sterling Bank Plc in (Lagos State)
    Sterling Bank Plc “Your one-customer bank” is a full-service national commercial bank in Nigeria. At Sterling Bank, our customers... Read more

    Relationship Manager - Commercial Banking (Nationwide) At Stanbic IBTC Bank
    Stanbic IBTC Bank in (Lagos State)
    Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa&... Read more
    View all

    LATEST JOB VACANCIES


    Video Production and Digital Operations Manager At Clement Ashley Consulting
    Clement Ashley Consulting in (Lagos State)
    Clement Ashley Consulting is a firm of Holistic Development Consultants. We have been offering consulting and recruitment services... Read more

    DevOps Engineer At Branch
    Branch in (Nationwide)
    Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and In... Read more

    Senior Accountant At Brands Optimal Limited
    Brands Optimal Limited in (Lagos State)
    Brands Optimal Limited is a leading experiential marketing agency. We are one of Africa’s leading Experiential Marketing Agency wh... Read more
    View all jobs

    Copyright © 2025 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES