Server / Waitress At A leading Eatery

Job Details

Job Title: Server / Waitress At A leading Eatery
Organisation: A leading Eatery
Location: Nasarawa State
Min Work Experience: 2-4 year(s)
Qualification: No Specified Certificate
Industry: Customer Service
Course: Related Discipline
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A leading Eatery in the Hospitality Industry is currently seeking energetic, personable candidates to join our growing team within the capacity below:

Job Title: Server / Waitress

Location: Keffi, Nasarawa
Employment Type: Full Time

Job Description
The server essentially shall be responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill. Some of their common daily duties include:

  • Taking orders from customers
  • Answering questions about menu items, food sensitivities and food substitutions
  • Giving customers suggestions for food and drinks and telling them about any special menu items.
  • Communicating with customers to ensure satisfaction and resolve any complaints
  • Processing customer payments
  • Removing dirty dishes from tables to avoid clutter while customers are eating
  • Cleaning tables after customers have finished their meals.

Job Qualification

  • 2 - 4 years work experience.
  • We require Basic Education in Math to calculate sales costs, count money and calculate change when processing customer payments.
  • A High School Diploma may be sufficient proof of these skills, but it is not always required.
  • The demonstrated ability to accurately report customer orders, maintain prescribed standards of food service safety and be approachable and friendly with the public.

Job Requirements:

  • Must have an attractive face and good character & be able to win customers
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders.
  • Communicate order details to the Kitchen Staff
  • Arrange table settings and maintain a tidy dining area
  • Accountability in processing customer payments, deliver checks and collect bill payments
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Provide excellent customer service to guests
  • Effective communication and active listening skills for conversing with guests
  • Impeccable customer service skills and social perceptiveness
  • Ability to evaluate customer satisfaction and responsiveness
  • Oriented toward serving others and helping customers
  • Physical stamina to stand for long periods of time
  • Strong time management and organizational skills.

 

Method of Application
Interested and qualified candidates should send their CV to:
minglesgardenplus@gmail.com using the Job Position as the subject of the email.
Or
Contact: 09022382675 to submit in person and for any enquiries.

Note: Shortlisted applicants shall be contacted via SMS after the deadline for an interview.

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