Salon Manager At WorQulture

Job Details

Job Title: Salon Manager At WorQulture
Organisation: WorQulture
Location: Lagos State
Min Work Experience: 2 year(s)
Qualification: HND / B.Sc / B.A
Industry: Business Strategy/ Management
Course: Related Discipline
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WorQulture - Our client a reputable Beauty Hub, is recruiting to fill the position below:

Job Title: Salon Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full Time

Job Description

  • We are in search of a Salon Manager who will be responsible for coordinating and overseeing the Salon'soperations.
  • She/he should be ready to manage team members, find ways to increase the quality of customer service, and implement best practices across all levels.

Duties and Responsibilities

  • Daily oversee staff welfare (Birthdays, Leave, Induction, staff files, etc.)
  • Weekly conduct staff meetings
  • Daily manage correspondences via phones, WhatsApp, and email etc
  • Daily manage the scheduling of appointments via WhatsApp and any planner app device.
  • Ensure staff actively carry out their roles & comply with organizational policies
  • Daily handle and resolve all clients’ orders and complaints
  • Prepare reports.
  • Coordinates daily activities and supervises all employees.
  • Daily keep records of all operating expenditure
  • Ensure the smooth running of the salon, payment of utility bills & taxes
  • Daily ensure the store is properly cleaned at all times and merchandising is in order.
  • Edit and proofread written pieces before publication
  • Conduct research on industry-related topics & suggest new ways to promote company offerings
  • Update customers information and database
  • Identify customers’ needs and recommend new topics
  • Daily quality control checks on newly produced inventory & newly produced stock
  • Managing inventory and maintaining the optimal reorder level.
  • Daily posting the salons activities on Instagram stories

Qualifications and Experience

  • Minimum of HND / B.Sc / B.A from a reputable and accredited institution.
  • Minimum of 2 years work experience in a managerial role

Skills and Requirements:

  • Proficiency in the use of Microsoft Office Tools especially Word and Excel
  • Knowledge of principles and processes for providing outstanding customer service
  • Leadership and Supervisory skills and ability to manage situations within the company
  • Excellent interpersonal skills
  • Excellent writing and communication skills
  • Time-management skills
  • Proactive
  • Good knowledge of record-keeping.

Pay
N70,000.00 per month.

 

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: careers@worqulture.com using "Salon Manager - HNJ" as the subject of the email.

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