Sales Customer Service Personnel At Bosch Africa

Job Details

Job Title: Sales Customer Service Personnel At Bosch Africa
Organisation: Bosch Africa
Location: Lagos State
Min Work Experience: 2 year(s)
Qualification: Bs.c
Industry: Customer Service
Course: Business Administration
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Bosch Africa - Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new. Robert Bosch Nigeria Limited, is a growing company of the Bosch group located in Lagos, Nigeria. We operate in the business divisions Packaging Technology, Automotive Aftermarket, Power Tools, Drive and Control, Security Systems and Thermo Technology.

We are recruiting to fill the position below:

Job Title: Sales Customer Service Personnel

Location: Ikeja, Lagos
Job type: Full-time

Job Description

  • Responsible for Sales Support Services for the CSO
  • Drive Sales Back office as sales function with constant communication with the warehouses
  • Claim handlings, Credit/ debit notes
  • Process steering of back office
  • Maintenance of customer terms and conditions
  • Prices upload in POE
  • Customer account creation with the customer master data team in Germany or in Romania depending on the country
  • Ensuring sales area data are uploaded in Q13/P13 with correct routes and transport Zones well defined

Qualifications

  • University Degree in Business Administration or its equivalent
  • Qualification in Marketing and commercial background is an added advantage.

Requirements:

  • Minimum of 2 years experience, preferable in the power tools business
  • Strong product knowledge
  • Knowledge of SAP is compulsory
  • Great understanding of sales support
  • Communicate effectively with high attention to detail
  • Organised and able to multitask; proactive, “can-do attitude”
  • Excellent working knowledge of MS office (word, excel, PowerPoint etc.)
  • Strong entrepreneurial mindset & sales drive
  • Strong coordination skills & target orientation
  • Ability to build relationships and to cooperate with people at all levels
  • High efficiency on time management, ability to build sustainable relationships
  • Strong level of analytical and strategic skills as well as ability to comprehend details
  • Strong target orientation, motivation, and initiative
  • Proven ability to perform under pressure
  • Fluency in English.
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