Sales / Customer Care Representative At Prestigious Consulting

Job Details

Job Title: Sales / Customer Care Representative At Prestigious Consulting
Organisation: Prestigious Consulting
Location: Lagos State
Min Work Experience: 1-2 year(s)
Qualification: BSc
Industry: Customer Service
Course: Related Discipline

Prestigious Consulting is a professional HR consultancy firm, we focuss on improving organizational performance through strategic people & process management.

We are recruiting to fill the position below:

Job Title: Sales / Customer Care Representative

Location: Opebi Ikeja, Lagos
Employment Type: Full-time

Job Description / Responsibilities

  • To ensure customer have the right product and good service
  • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands Assist clients on order-on-line Deal with orders in the back office and liaise with logistics
  • Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
  • Assist customers with after-sales service issues Be the primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to client Maintain and update regular client correspondence Provide customers with information about items.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Establish, develop and maintain positive business and customer relationships
  • Elevate complaints to management
  • Excellent verbal and written communication skills Excellent leadership skills Social Media Proficiency Friendly disposition
  • The ability to maintain calm under pressure Computer literacy
  • Ability to organize processes and people Detail-oriented Analytical skills
  • Interested candidates should reside in opebi, ikeja and its enviroments.

Requirements

  • Candidates should possess a Bachelor's degree with 1 - 2 years work experience.
  • Candidate must be female and within the age of 20 - 25.
  • Candidate must be a computer literate and also have great oral communication ability and good use of social media.

Salary
N40,000 - N50,000 monthly.

 

Method of Application
Interested and qualified candidates should send their Applications to: hrprestigiousconsulting@outlook.com using the "Job Title" as the subject of the email.

Application Deadline: 31 March, 2021


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