Sales / Customer Care Representative At Prestigious Consulting

Job Details

Job Title:	Sales / Customer Care Representative At Prestigious Consulting
Organisation:	Prestigious Consulting
Location:	Lagos State
Min Work Experience:	1-2 year(s)
Qualification:	BSc
Industry:	Customer Service
Course:	Related Discipline

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Prestigious Consulting is a professional HR consultancy firm, we focuss on improving organizational performance through strategic people & process management.

We are recruiting to fill the position below:

Job Title: Sales / Customer Care Representative

Location: Opebi Ikeja, Lagos
Employment Type: Full-time

Job Description / Responsibilities

To ensure customer have the right product and good service
Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands Assist clients on order-on-line Deal with orders in the back office and liaise with logistics
Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
Assist customers with after-sales service issues Be the primary contact for customer inquiries about our products and brand.
Able to communicate concisely our company policies to client Maintain and update regular client correspondence Provide customers with information about items.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Establish, develop and maintain positive business and customer relationships
Elevate complaints to management
Excellent verbal and written communication skills Excellent leadership skills Social Media Proficiency Friendly disposition
The ability to maintain calm under pressure Computer literacy
Ability to organize processes and people Detail-oriented Analytical skills
Interested candidates should reside in opebi, ikeja and its enviroments.

Requirements

Candidates should possess a Bachelor's degree with 1 - 2 years work experience.
Candidate must be female and within the age of 20 - 25.
Candidate must be a computer literate and also have great oral communication ability and good use of social media.

Salary
N40,000 - N50,000 monthly.

Method of Application
Interested and qualified candidates should send their Applications to: hrprestigiousconsulting@outlook.com using the "Job Title" as the subject of the email.

0906 809 7513

Sales / Customer Care Representative At Prestigious Consulting

Job Details

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