Retail / Operations Manager At Owens and Xley Consults

Job Details

Job Title:	Retail / Operations Manager At Owens and Xley Consults
Organisation:	Owens and Xley Consults
Location:	Lagos State
Min Work Experience:	2 year(s)
Qualification:	B.Sc / HND
Industry:	Business Strategy/ Management
Course:	RELATED DISCIPLINE

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Owens and Xley Consults - Our client, a luxury fashion company is currently recruiting a suitably qualified candidate to fill the position below:

Job Title: Retail / Operations Manager

Location: Lekki, Lagos
Job type: Full time

Duties and Responsibilities

Plan out work assignments and work schedules of the employees and assign specific duties to employees
Ensure that the store personnel comply with the storeТs security, sales and record taking practices and procedures.
Model and promote great customer service
Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set
Demonstrate sales leadership by actively being on shop floor; working with the store team in developing techniques that can build customer loyalty and brand awareness through superior service
Ensure Sales Associates are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences
Work with Business Development Manager (BDM) in producing and executing business plan/strategy for the store, including: sales development, events, promotions, training, merchandising, etc.
Inform BDM of competitor activities / promotions and strategies
Maintain an in-depth knowledge of products
Lead by example and model behavior that reflects the brandТs core values
Recruit, guide and develop a team of professional sales staff, according to local HR directives
Participate in staffing decisions including: discipline, training, assignment and termination, according to local HR directives
Continually develop the sales associates and other staff so they can grow with the Company as it grows
Work with HR on assessing all the sales associates, and store support staff
Contribute to a positive atmosphere that is fun, professional, productive and team oriented; encourage ongoing dialogue with direct reports to foster new ideas and to achieve sales objectives
Regularly and effectively communicate company/store sales plan objectives the team so they can achieve clearly defined sales expectations.

Daily Tasks:

Perform opening and closing procedures
Attend to customers
Take opening and closing stock count
Ensure store is visually appealing
Collate and communicate customer feedback.

Weekly Tasks:

Routinely review POS transactions, incoming/outgoing merchandise orders and inventory levels for accuracy; regularly prepares scheduled sales reports
Prepare weekly operations reports.

Monthly Tasks:

Work with BDM to prepare sales report
Prepare inventory report.

Key Requirements

Bachelor's Degree or HND in a related field
2-years working experience in a similar role
Strong writing and oral communication skills
Management skills
Strong customer service approach and attitude
Must live in Lekki Axis

Salary
N100,000 - N120,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the job role as the subject of the mail.

0906 809 7513

Retail / Operations Manager At Owens and Xley Consults

Job Details

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