Relationship Manager At United Bank for Africa Plc (UBA)

Job Details

Job Title: Relationship Manager At United Bank for Africa Plc (UBA)
Organisation: United Bank for Africa Plc (UBA)
Location: Nationwide
Min Work Experience: 5 year(s)
Qualification: No Specified
Industry: Business Strategy/ Management
Course: Related Discipline
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United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position of:

Job Title: Relationship Manager

Location: Nigeria
Job Type: Permanent

Job Description
Successful candidates will be a part of the core team set to:

  • Deliver value to our customers
  • Expand our current business/client portfolio
  • Enhance our position in our chosen target markets
  • Generate new sales revenues

Job Objective(s)

  • To establish and maintain positive customer relationships towards the growth revenue for the bank.

 Responsibilities

  • Approach customers with the aim of winning new business,
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability.
  • Sell / cross-sell and upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the business manager.

Requirements

  • We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.

Skills Required:

  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
  • Excellent communication skills - oral and written.
  • Must be strong, tenacious and persuasive.
  • Strong selling / marketing skills.
  • Must be self-driven, and have a passion for marketing.
  • Good relationship management skills.
  • Confident and possess excellent networking skills.

Knowledge Required:

  • Good knowledge of the products and services of the bank.
  • Basic knowledge of finance, accounting and economics.
  • Business development and acquisition.
  • Banking operations, policies, and procedures.
  • Excellent knowledge of selling / marketing.
  • Knowledge of current business trends and CBN regulatory laws.
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