Recruitment For A Front Desk Officer At MasterMindsHRSG Management Consulting In Lagos State

Job Details

Job Title: Recruitment For A Front Desk Officer At MasterMindsHRSG Management Consulting In Lagos State
Organisation: MasterMindsHRSG Management Consulting
Location: Lagos State
Min Work Experience: No Specified year(s)
Qualification: OND
Industry: Customer Service
Course: nglish Language, Mass Communication, Sociology or any relevant field
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Job Vacancy Description

Front Desk Officer

Location: Ikeja, Lagos

Responsibilities

  • Resolve customer complaints via phone, email, or social media.
  • Use telephones and other medium of communication to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Inform customers about developments, and new products of the company.
  • To perform simple accounting task and other pertinent information such as addresses and phone numbers, which must always be up to date.
  • Answer questions and educate potential customers on issues
  • Act as the company gatekeeper/ambassador at all times.
  • Send reports to management about frequently raised issues by customers from conversations had, suggest and advise management on ways to mitigate such complaints.
  • Keep records and handle product recalls; that’s there must be report about products highly appreciated by customers.

Requirements and Qualifications

  • Preferred Personality: Young vibrant female
  • Any previous experience is an advantage
  • Minimum of an OND in either English Language, Mass Communication, Sociology or any relevant field
  • Candidate must be a christian, ready to resume immediately and must live within a close proximity to the office.

Application Deadline
27th March, 2020.


Method of Application
Interested and qualified candidates should send their Applications and CV to: careers@mastermindshrsg.com using the Job Title as the subject of the mail.

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