Receptionist / Front Desk Officer At Royal Hospital

Job Details

Job Title: Receptionist / Front Desk Officer At Royal Hospital
Organisation: Royal Hospital
Location: Enugu State
Min Work Experience: No Specified year(s)
Qualification: OND / HND
Industry: Customer Service
Course: Related Discipline
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Royal Hospital is a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Enugu

Responsibilities and Attributes

  • Assisting with administrative tasks
  • Receives the guest and answers questions in person by telephone
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.

Requirements
Candidate must possess the following:

  • Minimum of OND / HND in any discipline.
  • Must be computer literate
  • Must be proficient in typing
  • Must have good communication and interpersonal skills
  • Previous experience in a Secretarial position is an added advantage.

Remuneration
Very attractive, highly competitive and negotiable.

Method of Application
Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: info@royalhospital.com

Note: Shortlisted candidates will be invited for interview. All applications must be received on or before the above deadline.

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