Receptionist at Water Phase Standard Hotel

Job Details

Job Title: Receptionist at Water Phase Standard Hotel
Organisation: Water Phase Standard Hotel
Location: Edo State
Min Work Experience: 2-5 year(s)
Qualification: NCE, OND, SSCE / GCE / NECO
Industry: Customer Service
Course: Related Discipline
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Water Phase Standard Hotel is a modest 2-star hotel serving individual, group, business, corporate and leisure travelers in the heart of Benin City. This hotel is famous for its courteous staff and location. All rooms at Water Phase Standard Hotel have en-suite bathrooms with hot and cold running water, flat screen televisions, open WI-FI service, among others.

All kinds of alcoholic beverages, as well as cuisine, are served at Water Phase Standard Hotel’s Bar and Restaurant. Water Phase Standard Hotel is a 10 minutes drive to the University of Benin Golick Grand.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Benin City, Edo
Employment Type: Full-time

Job Description

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payment

Requirements

  • Qualification: NCE, OND, SSCE / GCE / NECO
  • Experience: 2 - 5

 

How to Apply
Interested and qualified candidates should send their CV in word format to: waiguokun@gmail.com using the Job Title as the subject of the mail.

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