Operations Manager - Hotel At Royal Residences by Design Union

Job Details

Job Title:	Operations Manager - Hotel At Royal Residences by Design Union
Organisation:	Royal Residences by Design Union
Location:	Lagos State
Min Work Experience:	10 year(s)
Qualification:	B.A
Industry:	Business Strategy/ Management
Course:	Hotel Management or a related field

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Royal Residences by Design Union is 5 Star Hotel on the Victoria Island providing high end hotelling experience for exclusive individuals.

We are recruiting to fill the position below:

Job Title: Operations Manager - Hotel

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

Management of hospitality services of the Company’s hotel and apartments, providing premium service to guests.
Managing the Company’s hospitality team to deliver an overall excellent guest experience.
Act as an ambassador for the Company’s hospitality brand.
Provide leadership and strategic planning to all departments promoting a culture of premium service while optimizing operations and resolving guests/residents issues.
Maintain good relations with the apartment owners, residents, facility managers and all stake holders.
Responsible for the preparation, monitoring and achievement of the annual Operating Budget, Marketing & Sales Plan for hospitality and short–let services and set other short and long term strategic goals for the business.
Manage on-going profitability and carry out cost savings initiatives for the hotel and short–let services, ensuring revenue and guest satisfaction targets are met and exceeded.
Strong understanding of hotel and short–let apartments P&L statements and the ability to react with impactful strategies.
Coordination with other internal functions: Construction/Finance and Administration/Corporate Services to achieve corporate hospitality goals.
Ensure adherence to the company’s corporate culture and policies.
Ensure strict utilization of existing ERP and corporate systems and procedures.

Requisite Qualifications / Experience

Candidates should possess B.A in Hotel Management or a related field
Minimum of 10 years’ experience in hotel management at General Management level in a 5 star hotel establishment.
Please note that this role is strictly for a Nigerian national.

Required Skills / Attributes:

Good oral and written communication skills.
Sound understanding of hotel management, systems and control.
Strong sense of professionalism, integrity, sound judgment and tact.
Good team player
Good interpersonal, people management and negotiating skills
High awareness of quality issues and attention to details
High level of sincerity and honesty.

How to Apply
Interested and qualified candidates should send their CV to: hr@designunion.biz using the Job Title as the subject of the e-mail.

0906 809 7513

Operations Manager - Hotel At Royal Residences by Design Union

Job Details

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