Network Implementation & Support Engineer At ipNX Nigeria Limited

Job Details

Job Title: Network Implementation & Support Engineer At ipNX Nigeria Limited
Organisation: ipNX Nigeria Limited
Location: Rivers State
Min Work Experience: 2 year(s)
Qualification: B.Sc
Industry: Information Technology/ ICT
Course: Computer Engineering, Electrical Electronics or any IT related Degree
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ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the vacant position below:

Job Title: Network Implementation & Support Engineer

Job ID: 48
Location: Port Harcourt, Rivers
Department: Business Division
Function: Implementation & Support
Reporting to: Team Lead, Operations & Maintenance (East)
Travel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which also translates to improve service to customers.

Educational Qualifications & Functional Skills

  • Minimum of 2.2 / Upper Credit Bachelor's Degree in Computer Engineering, Electrical Electronics or any IT related Degree
  • Customer centric and stakeholders’ management
  • Good LAN / WAN network design and implementation skills.
  • Ability to solve complex problems in the shortest available time using honed analytical skills.
  • Good interpersonal skills with customers, vendors and members of team.
  • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Work Experience:

  • At least 2 years in the telecommunications industry.

Other Requirements:

  • Customer Focus
  • Tech-savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning.

Expected Key Results:

  • Corporate / FOS Incident Management
  • Preventive Maintenance
  • Re-sale Engineering
  • Report Management
  • Back Office Support
  • Project Implementation Management
  • Inventory Management.
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