Nationwide Job Recruitment For A Call Center Representative At Akin-kunbi Nigeria limited in FCT Nigeria

Job Details

Job Title: Nationwide Job Recruitment For A Call Center Representative At Akin-kunbi Nigeria limited in FCT Nigeria
Organisation: Akin-kunbi Nigeria limited
Location: Abuja
Min Work Experience: No Specified year(s)
Qualification: OND
Industry: Customer Service
Course: RELATED DISCIPLINE
Recommended links

Akin-kunbi Nigeria limited is an indigenous building and civil engineering construction firm established to manage the production of building processes of any type within cost and time limit without compromising the ethics and specification. It also involved in consultancy works, building services,maintenance/renovation work of dilapidated structures and facility management of structure in all its ramifications.

We are experienced professionals in engineering and other allied professions, embracing specialized skill of Building, Architecture,Engineering, Facility management, Project management and Quantity surveying.

We are recruiting to fill the position below:

Job Title: Call Center Representative

Location: Nationwide

Job Description

  • We are hiring a Call Center Representative that will be the liaison between our company and its current and potential customers. Ideal candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal / team qualitative and quantitative targets

Requirements

  • OND (Minimum qualification)
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Application Closing Date
Not Specified

Method of Application
Interested and qualified candidates should forward a detailed CV to: akinkunbinigerialimited@gmail.com using the job title as a subject.

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOB VACANCIES


    Business Development Manager At Lead Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Lagos State)
    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Floor manager at automobile repair garage
    jd autos center in (Lagos State)
    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER
    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more
    View all jobs

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES