Manager, Wholesale & Carrier Relation At 9mobile

Job Details

Job Title: Manager, Wholesale & Carrier Relation At 9mobile
Organisation: 9mobile
Location: Lagos State
Min Work Experience: 6-8 year(s)
Qualification: B.Sc
Industry: Business Strategy/ Management
Course: RELATED DISCIPLINE
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9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position of:

Job Title: Manager, Wholesale & Carrier Relation

Location: Lagos,NG

Job Summary

  • Builds and manages relationship with wholesale and interconnect partners and ensure accurate capturing of Call Detail Records (CDR) and settlement of interconnect bills.

Principal Functions    

  • Liaise with IT division to monitor the performance and operation of the interconnect billing systems to ensure constant system availability
  • Perform routine and ad-hoc maintenance activities, e.g. regular data backup and archiving, month-end and year-end procedures, etc.
  • Monitor the interconnect database
  • Ensure the administration of user security/access on interconnect billing systems and database.
  • Initiate and supervise processing of interconnect Call Detail Records (CDRs) and ensure smooth running of the call rate process:
  • Ensure enlistment of Wholesale carrier partners
  • Drive revenue growth from Wholesale Carrier partners
  • Ensure collection of revenue/ payment of debts for partners (wholesale and interconnect)
  • Ensure timely exchange of CDRs with interconnect partners
  • Ensure proper backup of the database
  • Investigate and resolve complaints/requests relating to roaming and interconnect billing.
  • Ensure interconnect bills are prepared on a timely basis.
  • Liaise with IT division to implement approved, new interconnect billing/ tariff plans on the interconnect billing system, new interconnect billing applications and upgrade of existing systems
  • Configure approved call rates on the interconnect billing system
  • Participate in the evaluation of tenders for interconnect billing applications and infrastructure.
  • Prepare periodic interconnect reports and ensure availability of up-to-date systems documentation.
  • Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
  • Prepare agreed periodic activity and performance reports for the attention of the Head, Strategy & Business Development.
  • Perform other duties assigned by the Director, Enterprise Segments

Educational Requirements

  • First degree in a relevant discipline from a recognized university.
  • Professional qualification and previous experience in a similar role is an added advantage
  • Six (6) to Eight (8) years work experience, with at least three (3) years in a supervisory role

Application Closing Date
Not Specified.

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