Loan Recovery Call Agent At BFREE

Job Details

Job Title: Loan Recovery Call Agent At BFREE
Organisation: BFREE
Location: Lagos State
Min Work Experience: No Specified year(s)
Qualification: B.Sc./HND/OND
Industry: Accounting/ Audit/ Finance
Course: RELATED DISCIPLINE
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BFREE - We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you. Because we hate status-quo and we hate mediocre - we founded BFREE to revolutionize debt recovery in Nigeria

We are recruiting to fill the position of:

Job Title: Loan Recovery Call Agent

Location: Lagos

Responsibilities

  • Contacting customers and informing them of their overdue debt via phone.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Academic Qualifications

  • B.Sc./HND/OND
  • Experienced in Banking or any financial field that deal with debt recovery is preferred

Requirements:

  • Previous experience working as a Collections Officer.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of Microsoft Office Suites.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.
  • Infrastructure to work from home when necessary.

Salary & Compensation

  • Base salary of 32,000 NGN per month
  • Performance based bonus of fixed percentage of recovered amount (avg. 50,000 NGN to 100,000 NGN)
  • All in take home usually between 82000 NGN - 132000 NGN (If you are good, you make a lot - if you are not good, then not)
  • HMO

Method of Application
Interested and qualified candidates should send their CV to: recruitment@bfree.africa using the "Job Title" as the subject of the email.

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