Job opening for an Online Customer Care Executive at Zarone Technologies Limited in Lagos state

Job Details

Job Title: Job opening for an Online Customer Care Executive at Zarone Technologies Limited in Lagos state
Organisation: Zarone Technologies Limited
Location: Lagos State
Min Work Experience: No specified year(s)
Qualification: no specified
Industry: Customer Service
Course: RELATED DISCIPLINE
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Zarone Technologies Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Online Customer Care Executive

Location: Lagos

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: info.zaronetechnologiesltd@gmail.com using the "Job Title" as the subject of the mail.

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