Job opening for a Customer Service Representative at Evan-Nat Nigeria Limited in Edo state

Job Details

Job Title: Job opening for a Customer Service Representative at Evan-Nat Nigeria Limited in Edo state
Organisation: Evan-Nat Nigeria Limited
Location: Edo State
Min Work Experience: No specified year(s)
Qualification: BA/BSc/HND
Industry: Customer Service
Course: RELATED DISCIPLINE

Evan-Nat Nigeria Limited is looking to recruit suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Edo

Job Description

  • Maintaning a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • General education HND / B.Sc or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Method of Application
Interested and qualified candidates should send their CV to: info.evannatnigltd@gmail.com using the "Job Title" as the subject of the email.

Note: Only Benin / Edo state base applicants are encouraged to apply and will be considered if meet requirements.

Application Deadline: 30 May, 2020


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