Anadach Consulting Limited - Our client is a leading provider of world-class healthcare services for over 15 years in Lagos, The Facility is a growing family practice that places a strong emphasis on the delivery of high-quality Patient-centered family medicine.
As a result of expansion and strategic initiatives aimed at delivering increased value to the patient experience, career opportunities exist for high performing professionals who can contribute in a rapidly growing organization to fill the position below:
Job Title: IT Support Personnel
Location: Victoria Island, Lagos
Employment Type: Full-time
Reports to: The System Administrator
The candidate will be responsible for maintaining the computer networks of the organization, providing technical support, and ensuring the whole company runs smoothly.
He/She will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems as they arise.
The candidate should have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems.
The ideal candidate should also have great troubleshooting abilities and attention to detail.
Duties and Responsibilities
Ensure 99% uptime of all IT equipment which includes Servers, Intranet and Internet, Telephones, users’ system, and other related tools.
Update and maintain the clinic website
Support LANs, WANs, network segments, Intranet, and internet systems.
Analyze system logs and identifying potential issues with computer systems.
Integrate new technologies into existing data center environments.
Perform routine audit of systems and software.
Apply operating system updates, patches, and configuration changes.
Answer technical queries and assisting users.
Document the configuration of the system.
Back up of all electronic data daily.
Assist with general administrative tasks
All other tasks as may be assigned
Network segments, Internet, and intranet systems support
Computer systems and other peripherals
Administration of data center and components
Optimum utilization of software purchased
Resource for technical (IT) queries
Qualifications and Experience
Bachelor's Degree in Information Technology and/or Computer Science
At least 3 years in an IT role of any capacity within any organization
Any other relevant qualification or training is an added advantage
Experience working in a medical facility is desirable
Ability to build and manage relationships with others, especially staff and clients
Ability to exhibit the characteristics of a professional person at all times
Must be able to take initiative
Must be enthusiastic and a team player
Must have good observation skills
Must be able to multitask
Must be able to demonstrate good stress management
Must be a good communicator and possess good organizational skills
Must have integrity
Must be a quick learner
Must be empathetic
Must be friendly
Can identify and fix basic technological issues
Has good knowledge of the latest technology used in thriving medical facilities
Can prioritize tasks effectively
Can effectively and efficiently analyze data.
Has excellent presentation skills.
Ability to negotiate effectively.
Ability to coordinate effectively
Essential Competencies and Attributes:
English – must be proficient in both written and spoken aspects of the language
Any other language skill is an added advantage
Excellent use of Microsoft Office (Word, Excel, and PowerPoint), EMR (INSTA), reporting software, coding, and managing websites.
Method of Application
Interested and qualified candidates should send a Cover Letter and CV to: email@example.com indicating your name and Job Title as the subject of the email.
Candidates will be assessed on a rolling basis until the position is filled.
Only candidates that meet the requirements will be contacted.