IT Support Officer At InfraVision

Job Details

Job Title:	IT Support Officer At InfraVision
Organisation:	InfraVision
Location:	Lagos State
Min Work Experience:	3-7 year(s)
Qualification:	BSc
Industry:	Internship/ Industrial Training
Course:	Related Discipline

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InfraVision is an engineering services company that offers Telecommunications Infrastructure Services, Telecommunications equipment installation & commissioning, as well as Telecommunications Managed Service (Passive and Active) to a variety of clients in the Nigerian market.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Description

Installing and configuring computer hardware, operating systems and applications. Hardware and software diagnosis and break fix
Monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone
Ensure that employees are aware of and adhere to basic cybersecurity rules while using IT tools.
Daily backup of ERP database and payroll database on request ensuring there is adequate disaster recovery and business continuity in case of server failure/unavailability.
Providing onboarding support to new employees and employee off boarding support to exiting employees
Documentation, tracking, and resolution of all support incidents in a timely and efficient manner
Testing, evaluating, and supporting the roll-out of new applications and technologies
Working continuously on a task until completion (or referral to third parties, if appropriate); responding within agreed time limits to call-outs. prioritizing and managing many open cases at one time
DHCP, DNS, VLAN setup and administration, UTMs, Firewalls, Endpoint antivirus setup and administration
G-Suite for work or Office 365 administration and support. Mobile device management including tablets and smartphones
Active Directory, windows server roles and features configuration and administration.
ERP/EBMS users support. Setting up new users’ accounts and profiles and dealing with connectivity, password, and authentication/authorization issues; liaising with ERP consultants to close out 2nd level support issues.
Email configuration support on mobile and PC. cPanel and Linux WHM server administration
Support for remote users using remote support tools such as teamviewer, remote desktop, etc. for field service engineers and other employees working outside of the Corporate office.
Installing or configuring Routers, Access points, switches, IP cameras, IP Telephones and other network device
Assist in the procurement of all IT products and services, regularly advice the Head of IT on market trends to ensure cost effective purchase
Maintain good relationship with 3rd party service providers to ensure Company gets best value from IT investment
Management of company’s websites
Representing The head of IT at technology events, meetings, fora and functions and any other duty as assigned by the Head of IT and senior management

Requirements

Candidates should possess a Bachelor's Degree qualification with 3 - 7 years work experience.

How to Apply
Interested and qualified candidates should send their CV to: lagoshrcv@infravision.com.ng using the Job Title as subject of the email.

0906 809 7513

IT Support Officer At InfraVision

Job Details

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