IT Helpdesk / Support At NPF Microfinance Bank Plc

Job Details

Job Title: IT Helpdesk / Support At NPF Microfinance Bank Plc
Organisation: NPF Microfinance Bank Plc
Location: Lagos State
Min Work Experience: 2 year(s)
Qualification: B.Sc / HND
Industry: Information Technology/ ICT
Course: Computer Science, Elect/ Elect, Statistics, Operational Research, Mathematics and other related

NPF Microfinance Bank Plc (Formerly NPF Community Bank Ltd) was incorporated on the 19th May,1993 as a Limited Liability company under the provision of the Companies and Allied Matter Act cap c20LFN 2004.The bank provide Banking services to both serving and Retired Officers and men of Nigeria Police Force, its ancillary institution and general banking public.

We are recruiting to fill the position below:

Job Title: IT Helpdesk / Support

Location: Lagos
Job Category: Information Technology
Job Type: Full Time
Probationary Period: 6 months

Role and Responsibilities

  • Monitor and respond quickly to incoming requests relating to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Assist with onboarding of new users on the network.
  • Keep inventory of all equipment, software, and licensed users.
  • Install, configure, and upgrade PC software.
  • Ensure all user request are closed and user-requested are resolved timely in line with the MTTR
  • Internal IT help desk support staff is responsible for training all employees on new hardware and software. This involves designing and implementing a specific training strategy for each project.
  • Ensure monthly availability and review of all user-related issues.
  • Ensure issues logs is maintained, reviewed and resolved by the parties involved for issues that can’t be resolved internally.

Qualifications and Education Requirements

  • Qualifications and Education Requirements: A minimum of BSC/ HND Computer Science, Elect/ Elect, Statistics, Operational Research, Mathematics and other related qualification with minimum of second class lower or Upper credit
  • Experience: Must have a minimum 2 years working experience in a similar position
  • Certification: Certification in ITIL, COBIT 5, CompTIA Network+, Network+, SolarWinds Certified Professional and order IT service management framework is very necessary
  • Preferred Skills: Initiative, Self-Motivated, Ability To Work Under Pressure And Deliver Results, customer service.
Submit CV to: APPLY HERE
Application Deadline: 28 January, 2021


  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    Best Western Plus Wetland Hotel, located in the oil-rich city of Warri, precisely at Mofor Junction, DSC Express Udu-Warri, Delta... Read more

    Drugstoreng is an online pharmacy aggregation platform that supplies drugs and medical equipments from registered pharmacies in Ni... Read more

    Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on... Read more

    RELATED JOBS


    Best Western Plus Wetland Hotel, located in the oil-rich city of Warri, precisely at Mofor Junction, DSC Express Udu-Warri, Delta... Read more

    Drugstoreng is an online pharmacy aggregation platform that supplies drugs and medical equipments from registered pharmacies in Ni... Read more

    Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on... Read more

    LATEST JOB VACANCIES


    Shawsand Medical Centre is a world class medical facility located in Port- Harcourt. We have different medical equipment that aids... Read more

    1 Hundred HR Consult - Our client in Financial Services and Tech Sector is recruiting to fill the position below: Job Title: Chief... Read more

    Willers Solutions Limited - Our client is recruiting to fill the position below: Job Title: General Manager (Cosmetics) Location:... Read more

    Copyright © 2021 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES