Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small instalments using their mobile phones.
We are recruiting to fill the position below:
Job Title: IT Administrator
Employment Type: Full-time
Be a focal point Resolve internal customer issues reported in a timely manner using central Help Desk system
Support different technical and non-technical teams both in Israel and with remote IT team in Lumos territories
Install and setup Office IT devices and peripherals (PCs, Servers, Printers, Network elements)
Problem solving for all IT issues (within SLA) including local and remote support, Hardware, Software security and connectivity
Find hardware and software solution including computers and add-ons, network and security equipment, combined solution, etc.
Work to maintain Company shared application Software and system widely used (e.g. Global Mails, Shared documentation, development tools)
Handle Proactive desktop solution deployment (e.g., PC and Mobile Backup, Anti-Virus / Malware, etc.)
Proactive monitoring of the network and servers, data and applications, check the status and open issue in daily basis
Create and maintain user account including access control for the system and applications
Data Management for share spaces
Handle office server Infra issues as well as Amazon Cloud
IT and network integration solution with 3rd party companies
Min 3 years’ experience
Extensive experience in IT systems, network and related technologies
Experience with IP telephony and FreePBX – call center support
Deep knowledge with Active Directory
Deep knowledge with VMware
End user support
Networking setup and troubleshooting including network equipment:
Routing (LAN & WAN)
Excellent knowledge in windows environments
PC hardware hands-on experience, including laptops, PCs and servers.
Experience in managing Google Apps – Strong advantage
Knowledge in AWS (Amazon Web services)
Experience using Backup solutions and procedures experience, for both servers and endpoints
Significant Linux knowledge, specifically with Ubuntu
Familiarity with MS licensing
Excellent English (written and verbal)
Highly motivated, goal driven, Can-do approach
Ability to think "out-of-the-box” and develop creative solutions.
Independent and passionate self-Lerner.
Exceptional communication and organizational skills.
Proven Ability to work under pressure, excellent time management skills.
Have a proactive approach: continuously improving via procedures and tools implementation.
Hard worker, willingness to work overtime and meet hard deadlines.
Excellent team Player.
How to Apply
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org using the Job Title as the subject of the mail.