HR, Learning, Training & Development Officer At Precious Palm Royal Hotel

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Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos – Benin Expressway, Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.

We are recruiting to fill the position below:

Job Title: HR, Learning, Training & Development Officer

Location: Benin, Edo
Employment Type: Full-time

Job Summary

• Responsible for creating and implementing continuous learning and training programs and overseeing the development of the hotel staff.
• Set performance metrics, evaluate productivity, and help workers create long-term career plans within an organization.

Responsibilities

• Develop, implement, and monitor training programs within the organization
• Supervise technical training for staff.
• Conduct orientation sessions.
• Create brochures and training materials.
• Develop multimedia visual aids and presentations.
• Create testing and evaluation processes.
• Prepare and implement training budget.
• Evaluate needs of company and plan training programs accordingly.
• Conduct performance evaluations.
• Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Provide performance feedback.
• Conduct continuing education training.
• Provide leadership development education.
• Build solid cross-functional relationships.
• Obtain and /or develop effective training materials utilizing a variety of media.
• Train and coaches’ the hotel staff
• Conduct follow-up studies of all completed training to evaluate and measure results.
• Modifies programs as needed.
• Exemplifies the desired culture and philosophies of the organization.
• Work effectively as a team member with other members of management and the HR staff.
• Develop, enhance and deliver company-wide training to communicate Up to Par and property brand standards, standard operating procedures (SOPs).
• Drive Quality Assurance
• Work closely with senior staff or various managers to identify training need and oversee the upskilling process
• Ensure training courses and development programs meet stated objectives through analysing metrics and business impact
• Design and expand training and development programmes based on the needs of the organisation and the individual
• Devise individual learning plans
• Produce training materials for in-house courses
• Create and/or deliver a range of training using classroom, online and blended learning
• Manage the delivery of training and development programmes
• Ensure that statutory training requirements are met
• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
• Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
• Research new technologies and methodologies in workplace learning and present this research.
• Build training programmes from scratch (from the initial idea through planning, implementation, review and outcomes analysis).
• Administrate Council’s on-line Learning Management System (LMS) and ensuring systematic capture of corporate training records and data.
• Prepare reports on training effectiveness.
• Identify and recommend areas of improvement in OD activities, services and policies.
• Assist with the development and implementation of organisational development / strategic OD and Business Improvement policy and programs.
• Act as the Organisation Development representative on any committees, forums and focus groups as may be required.
• Any other task that might be assign to you by management

Skills & Requirements

• Minimum of Bachelor’s Degree in Management field.
• Minimum of 5 years of relevant experience in the hospitality industry as Learning, Training and Development Personnel
• Interpersonal skills that enable you to work with people at all levels of the organization, motivate others and change people's attitudes when necessary
• Written and spoken communication skills that allow you to inform and advise others clearly
• Presentation skills
• IT skills
• Organizational and planning skills to manage your time and to meet deadlines and objectives.
• Good time-keeping skills and the ability to multitask to enable you to effectively manage training schedules
• Proactive, enthusiastic and innovative approach to work
• Personal commitment to improving your own knowledge and skills and a passion for continuing learning and development
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development
• Direct experience in all key aspects of hotel / hospitality operations.
• Passion for the business of hospitality
• Must have a passion to execute the training of hospitality and ensuring the profitability of the facility and exceptional experiences
• Knowledge of current trends in the hospitality industry
• Demonstrate a track record of aligning learning strategies and programs to business strategy and able to realize measurable business impact
• Possess strong facilitator skills and have the ability to deliver concise messages
• Coaching skills and strong personal influence and comfortable interacting with all levels of associates

Salary
Very Attractive.

Method of Application
Interested and qualified candidates should send their CV to: humanresources2@preciouspalmroyalhotel.com and CC: 234recruiter@gmail.com and pizikire@jubobkeystone.com using the Job Title as the subject of the email.