Hotel Receptionist At OGA Hotels In Lagos State

Job Details

Job Title: Hotel Receptionist At OGA Hotels In Lagos State
Organisation: OGA Hotels
Location:
Min Work Experience: 0 year(s)
Qualification: B.Sc / HND
Industry:
Course: Customer Care Service
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Job Vacancy Description

OGA Hotels is Nigeria's #1 chain of branded budget hotels.

We are recruiting to fill the position below:

Job Position: Hotel Receptionist

Job Location: Lagos

Role Overview

  • Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Main Job Duties and Responsibilities

  • Welcome and greet guests
  • Answer and direct incoming calls
  • Inform guests of hotel rates and services
  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Confirm relevant guest information
  • Maintain clear and accurate records of guest room bookings
  • Listen and respond to guest queries and requests both in-person and by phone
  • Close guest accounts and check guests out
  • Maintain a neat and orderly front desk and reception area

How to Apply
Interested and qualified candidates should forward their CV to: jobs@ogahotels.com using the Job Titled e.g "Hotel Receptionist" as subject of the email.

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