Help Desk Assistant  At A newly licensed digital payment institution in Cross River State Nigeria

Job Details

Job Title: Help Desk Assistant  At A newly licensed digital payment institution in Cross River State Nigeria
Organisation: A newly licensed digital payment institution
Location: Cross River State
Min Work Experience: 2 year(s)
Qualification: B.Sc / HND
Industry: Customer Service
Course: RELATED DISCIPLINE
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A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa desires to recruit highly competent, talented, self-motivated and result oriented individuals to fill the position below:

Job Title: Help Desk Assistant  

Ref No.: HDA
Location: Nigeria

Responsibilities

  • Provide technical assistance such as assisting customers and agents with, account creation and handling Li customer and agent complaints.
  • Maintain a logbook where all customer and agent visits and transactions will be recorded.
  • Keep a ‘detailed record of all problems diagnosed and fixed.

Qualification & Skills Required

  • Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
  • University Degree from a Reputable University.

Experience:

  • 2 years’ experience in banking or Telco or FMCG. Good communication in the local language.
  • Excellent communications and interpersonal skills.

Remuneration

  • Very attractive and competitive remuneration packages and challenging prospects await the successful candidates.

Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: psbpositions2020@gmail.com

Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.

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