Head, Customer Service At RevolutionPlus Property

Job Details

Job Title: Head, Customer Service At RevolutionPlus Property
Organisation: RevolutionPlus Property
Location: Lagos State
Min Work Experience: 5-6 year(s)
Qualification: BSc/BA
Industry: Customer Service
Course: Related Discipline

RevolutionPlus Property the leading real estate company in Nigeria with a vision to be the foremost real estate company in Sub-Saharan Africa as well as the world. We have been in business for over 6 years and we have 6 branches within and outside Nigeria. We pride ourselves in excellence, integrity and timely delivery. We strongly believe that our employees are our best asset and as such we take very good care of their careers and life while with us.

We are recruiting to fill the position below:

Job Title: Head, Customer Service

Location: Ikeja, Lagos
Employment Type: Full-time

The Position

  • We are looking for a Head, Customer Service to oversee our already existing customer service department and manage all issues relating to client relations in the company

Job Description

  • Handling complaints and queries from customers.
  • Managing the team of customer service staff
  • Handle face-to-face enquiries from customers.
  • Communicating courteously with customers by telephone, email, letter and face-to-face
  • Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants
  • Converting calls to sales
  • Keeping accurate records of discussions or correspondence with customers.
  • Writing reports and analyzing the customer service that the organization provides
  • Developing feedback or complaints procedures for customers to use
  • Improving customer service procedures, policies and standards for the organization and the department
  • Meeting with other managers to discuss possible improvements to customer service
  • Ensure your staffs are well trained to deliver a high standard of customer service
  • Learning about the organization’s products or services and keeping up to date with changes
  • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Job Requirements

  • Minimum of Bachelor’s Degree from a reputable University.
  • Must have completed NYSC.
  • Must have had 5-6 years post-NYSC Experience, involving managing a wide range of customer service activities for companies worked for.
  • Prior Experience working with real estate companies will be an added advantage.

 

How to Apply
Interested and qualified candidates should send their Resume to: hr@revolutionplusproperty.com using the Job Title as the subject for the mail.

Note: Do not apply for this role if you do not have the above-stated requirements.



  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more

    RELATED JOBS


    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more

    LATEST JOB VACANCIES


    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER

    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES