General Manager, Hospitality Services At Design Union Limited

Job Details

Job Title:	General Manager, Hospitality Services At Design Union Limited
Organisation:	Design Union Limited
Location:	Lagos State
Min Work Experience:	10 year(s)
Qualification:	BA
Industry:	Hospitality/ Food services
Course:	hotel management or a related field

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Design Union Limited - A 5-star hospitality brand called “Royal Residences” located within an Ultra-luxury 17-storey Eden Heights tower on Victoria Island, Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: General Manager, Hospitality Services

Location: Victoria Island, Lagos
Employment Type: Full-time
Reporting to: Managing Director & Chief Executive Officer

Job Summary

Management of hospitality services of the Company's hotel and apartments, providing premium service to guests.
Managing the Company's hospitality team to deliver an overall excellent guest experience.
Act as an ambassador for the Company's hospitality brand.
Provide leadership and strategic planning to all departments promoting a culture of premium service while optimizing operations and resolving guests/residents issues.
Maintain good relations with the apartment owners, residents, facility managers and all stake holders.
Responsible for the preparation, monitoring and achievement of the annual Operating Budget, Marketing & Sales Plan for hospitality and short let services and set other short and long term strategic goals for the business.
Manage on-going profitability and carry out cost savings initiatives for the hotel and short let services, ensuring revenue and guest satisfaction targets are met and exceeded.
Strong understanding of hotel and shortâ€“let apartments P&L statements and the ability to react with impactful strategies.
Coordination with other internal functions: Construction/Finance and Administration/Corporate Services to achieve corporate hospitality goals.
Ensure adherence to the company's corporate culture and policies.
Ensure strict utilization of existing ERP and corporate systems and procedures.

Requisite Qualifications / Experience

BA in hotel management or a related field
Minimum of 10 years’ experience in hotel management at General Management level in a 5 star hotel establishment.

Required Skills / Attributes:

Good oral and written communication skills.
Sound understanding of hotel management, systems and control.
Strong sense of professionalism, integrity, sound judgment and tact.
Good team player
Good interpersonal, people management and negotiating skills
High awareness of quality issues and attention to details
High level of sincerity and honesty.

Method of Application
Interested and qualified candidates should send their CV to: hr@designunion.biz using the Job Title as the subject of the email.

0906 809 7513

General Manager, Hospitality Services At Design Union Limited

Job Details

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