Front-Desk Officer (Female) At Walex Biz Nigeria Limited

Job Details

Job Title: Front-Desk Officer (Female) At Walex Biz Nigeria Limited
Organisation: Walex Biz Nigeria Limited
Location: Abuja
Min Work Experience: 1-2 year(s)
Qualification: B.Sc
Industry: Customer Service
Course: Related Discipline
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Walex Biz Nigeria Limited - Founded in 2018, Walexbiz Nigeria is a custom software solution, web and mobile application development, information technology service and consulting company. Our strong presence in the city of Abuja, Nigeria is known for its top-tier IT solutions and service.

We are recruiting to fill the position below:

Job Title: Front-Desk Officer (Female)

Location: Abuja (FCT)
Employment Type: Full-time

Job Responsibilities

  • Welcome, register guests/clients and attend to them in a prompt and timely manner.
  • Log all registrations for the day into Microsoft Access for backup.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
  • Ensures client’s/guest’s arrival to scheduled meetings.
  • Receive incoming communique and forward to their relevant departments.
  • Provide information to the public by answering, admitting procedure, regulation, service inquiries, referring inquiries.
  • Follow up on scheduled meetings and inform the necessary attendees.
  • The Front desk staff must be extra vigilant, report suspicious movement.
  • Make a list of items needed in the unit that is needed in the working space.
  • Do a checklist of all unit equipment. Report any equipment issues or downtime to the Maintenance and IT unit.
  • Ensure all persons required to be in the office are present on time.
  • Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
  • The front desk staff is to carry out all other duties as assigned to her including listing on-duty staff and ensuring strict clock in and out.

Requirements

  • Candidates should possess a Bachelor's Degree or its equivalent role.
  • Must have 1-2 years of work experience in customer service or administrative roles.
  • Must be confident, polite and good looking.
  • Must be jovial and friendly.
  • Must be a good team player.
  • Leadership skills with the ability to set and prioritize goals
  • Strong communication and presentation skills
  • Exceptional problem-solving and observational skills
  • Proficient in MS Office/ Working knowledge of IT.
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