Front Desk Office / Digital Marketer At Afiaanyi Services Limited

Job Details

Job Title: Front Desk Office / Digital Marketer At Afiaanyi Services Limited
Organisation: Afiaanyi Services Limited
Location: Abuja
Min Work Experience: No Specified year(s)
Qualification: B.Sc / HND, M.Sc, NCE
Industry: Advertising/ Social Media
Course: Related Discipline
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Afiaanyi Services Limited, an online market space is recruiting to fill the position below:

Job Title: Front Desk Office / Digital Marketer

Location: Abuja, Nigeria
Employment Type: Full-time

Job Description

  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries
  • Analyze digital data to draw key recommendations around website optimization
  • Conduct social media audits to ensure best practices are being used
  • Maintain digital dashboard of several different accounts
  • Coordinate with sales team to create marketing campaigns
  • Prepare emails to send out to customers
  • Monitor key online marketing metrics to track success
  • Create and maintain online listings across the company's platforms
  • Ensure that the brand message is consistent

Requirements

  • Minimum of Bachelor's Degree, HND, Master Degree, NCE qualification.

How to Apply
Interested and qualified candidates should send their application letter and CV to: info@afiaanyi.com using "Front Desk Officer/ Digital Marketer" as the Job Title.

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