Ontario The Food Place - We take great pride in a menu that caters to nearly every food preference with a variety of gluten-free, naturally organic, vegetarian and vegan offerings. Our commitment to quality and creativity ensures a menu that encourages exploration all throughout the year. Every meal we serve is prepared to that standard.
We are looking for a smart and proactive Fast Food/Hotel Manager (Males preferred) that lead all aspects of our business and will deliver a high-quality services in maintaining the restaurant/hotel revenue, profitability and general goals.
He will also ensure efficient restaurant operations,maintain high production, productivity, quality, and customer-service standards as well as motivate our staff to provide excellent customer service.
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
B.Sc Degree in Business Administration, Hospitality Management or any relevant Degree
3 - 5 years work experience.
Proven work experience as a Fast Food Manager, Hospitality Manager or similar role
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decision-making and problem-solving
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to detail
Good driving skills is strongly required.
Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
Lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
N100,000 - N120,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.