Job Vacancy Description
Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products - particularly its own brands of database management systems. As of 2011, Oracle is the second-largest software maker by revenue, after Microsoft. The company also builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software and supply chain management (SCM) software. Larry Ellison, a co-founder of Oracle, had served as Oracle's CEO throughout its history. On September 18, 2014, it was announced that he would be stepping down (with Mark Hurd and Safra Catz to become co-CEOs). Ellison will become executive chairman and CTO. He also served as the Chairman of the Board until his replacement by Jeffrey O. Henley in 2004. On August 22, 2008, the Associated Press ranked Ellison as the top-paid chief executive in the world
Job Title: EMEA Advanced Customer Services Pre-Sales Solutions ManagerEMEA Advanced Customer Services Pre-Sales Solutions Manager
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 10 years
Location: Lagos
Job Field: Sales / Marketing / Retail / Business Development
Reference No.: 200006H8
Location: Lagos
Travel: Lagos & Potentially Surrounding Countries
Area of Responsibility: Pre-Sales
Reports To: MEA General Manager / Global Solution Center Regional Manager
Job Description
- Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound. They work closely with customers and Oracle sales and delivery teams.
- They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams.
- They have detailed knowledge of OMCS / OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modeling.
- Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements.
- The role requires interaction with senior customer contacts - CIO, CFO, Operations Managers, Consulting and Legal Firms - and internally with Oracle management at all levels.
- Provides direction and specialist knowledge in applying the technology / application to client business.
- Facilitation of customer product / application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
- As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.
- Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants.
- Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
- Leading contributor individually and as a team member, providing direction and mentoring to others.
Responsibilities
- Customer facing, liaising directly with customers to determine the customer’s requirements
- Builds customer loyalty through achieving a trusted advisor relationship
- Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
- Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Oracle
- Applies consultative selling techniques to advance opportunities
- Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
- Where appropriate work with Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances
- Manage approval of the complete operational solution through Oracle’s approval process
- Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
- Prioritize, communicate and mitigate issues and risks with internal stakeholders
- Present the solution and value proposition to the customer
- Provide smooth and efficient transfer from pre-sales to delivery teams
