Customer Support Officer At HRBP Limited

Job Details

Job Title: Customer Support Officer At HRBP Limited
Organisation: HRBP Limited
Location: Kaduna State
Min Work Experience: 2-5 year(s)
Qualification: BSc
Industry: Customer Service
Course: Related Discipline
Recommended links

HRBP Limited, also known as “Human Resource Business Partners” is a Human Resource Management Consulting company, focus on delivering human resource solutions for various sizes of organizations in areas of Talent Acquisition, Development, Management, Organization Planning, Development and Improvement.

We provide full HR Consultancy service regardless of client headcount or location in Nigeria. We deliver customized HR Consultancy service for all sizes of organizations.

We are recruiting to fill the position below:

Job Title: Customer Support Officer

Location: Kaduna

Job Description

  • Ideal candidate must be fluent in HAUSA. Fintech/ Banking experince in similar role
  • Manage incoming calls, handle customer complaints, provide solutions and alternatives within the time limits as well as follow up to ensure resolutions.
  • Have detail knowledge of the company’s product and services and using that knowledge to Engage customers and generate sales leads.
  • Identify and assess customer’s need to achieve satisfaction.
  • Keep track and record of customer interactions, process customer accounts and ensure to file documents.
  • Ensure to follow communication procedures, guidelines and policies.
  • Build sustainable relationships with customers/clients through open and interactive communication.
  • Communicating with customers through various channels.
  • Providing feedback on the efficiency of the customer service process.
  • Consistently carry out customer satisfaction survey and compile feedback to influence development.
  • Develop script for answering calls and making calls.
  • Use telephones to reach out to customers and verify account information and also determine opportunities for new sales
  • Resolve all inbound and outbound support requests per established guidelines.

Qualifications

  • Candidates should possess a Bachelor's degree with 2 - 5 years work experience.

 

Method of Application
Interested and qualified candidates should send their CV to: recruitment@hrbplimited.com using the "Job Title" as the subject of the email

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOB VACANCIES


    Business Development Manager At Lead Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Lagos State)
    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Floor manager at automobile repair garage
    jd autos center in (Lagos State)
    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER
    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more
    View all jobs

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES