Customer Support Officer At HR Leverage Africa in Edo State Nigeria

Job Details

Job Title: Customer Support Officer At HR Leverage Africa in Edo State Nigeria
Organisation: HR Leverage Africa
Location: Edo State
Min Work Experience: 5 year(s)
Qualification: B.Sc / HND
Industry: Customer Service
Course: RELATED DISCIPLINE
Recommended links

HR Leverage Africa - Our client, a financial investment company is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Support Officer

Locations: Abuja, Asaba, Benin-Edo, Port Harcourt-Rivers, Ilorin, Enugu, Owerri-Imo

Job Description

  • We are need of Customer Support who will be responsible for providing outstanding customer service to clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Job Responsibilities

  • Maintain a positive, empathetic and professional attitude toward customers at all times.
  • Respond to customer queries and resolve conflicts in a timely and accurate way, via phone, email, chat or in person
  • Identify and evaluate customers’ needs to achieve satisfaction
  • Open and maintain customer accounts by recording account information
  • Assist with placement of orders, forms, applications, refunds, or exchanges.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Provide pricing and delivery information to customers
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Providing feedback on the efficiency of the customer service process.
  • Follow up with customers to ensure their technical issues are resolved

Job Requirements

  • Educational qualification: Graduate (least HND / B.Sc.).
  • Minimum of 5 years in providing customer service support.
  • Patient, attentive and ability to communicate effectively
  • Knowledge of the Company’s products
  • Time management skill
  • Ability to read customers
  • Team work, willingness to learn
  • Computer literate and a Good typist

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should forward their CV to: consulting.hrla@gmail.com using the job title as the subject of the application.

Note: Only qualified candidates should apply.

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    INTERNAL AUDITOR At LEAD Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Ogun State)
    Job Title: Internal Auditor (2) Department: Finance/Account Location: Ogun State, Nigeria. Reporting Relationship: Reports To: Sen... Read more

    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    INTERNAL AUDITOR At LEAD Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Ogun State)
    Job Title: Internal Auditor (2) Department: Finance/Account Location: Ogun State, Nigeria. Reporting Relationship: Reports To: Sen... Read more

    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more
    View all

    LATEST JOB VACANCIES


    Video Production and Digital Operations Manager At Clement Ashley Consulting
    Clement Ashley Consulting in (Lagos State)
    Clement Ashley Consulting is a firm of Holistic Development Consultants. We have been offering consulting and recruitment services... Read more

    DevOps Engineer At Branch
    Branch in (Nationwide)
    Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and In... Read more

    Senior Accountant At Brands Optimal Limited
    Brands Optimal Limited in (Lagos State)
    Brands Optimal Limited is a leading experiential marketing agency. We are one of Africa’s leading Experiential Marketing Agency wh... Read more
    View all jobs

    Copyright © 2025 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES