Customer Service Support Staff At The Workplace Centre Limited

Job Details

Job Title: Customer Service Support Staff At The Workplace Centre Limited
Organisation: The Workplace Centre Limited
Location: Lagos State
Min Work Experience: No Specified year(s)
Qualification: B.Sc / HND / OND
Industry: Customer Service
Course: Related Discipline
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The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Customer Service Support Staff

Location: Lekki, Lagos
Industry: Financial Services

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Qualification

  • Bachelor's Degree / HND / OND qualification.

Method of Application
Interested and qualified candidates should send their CV to: careers@workplacecentre.com using the Job Title as the subject of the email.

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