Customer Service Supervisor at Marcforte Business Consulting Limited

Job Details

Job Title: Customer Service Supervisor at Marcforte Business Consulting Limited
Organisation: Marcforte Business Consulting Limited
Location:
Min Work Experience: 7 year(s)
Qualification: B.Sc
Industry:
Course: Communication Art
Recommended links

Job Vacancy Description

Marcforte Business Consulting Limited is a wholly Nigerian organisation. We operate as an organisational development consultancy providing bespoke interventions aimed at improving staff engagement and performance. As an experienced consultancy, we work across sectors with clients in either product or service industries who require the infusion of world-class standards and best practices into their structures especially as a result of, or in readiness for growth and expansion.

We are recruiting to fill the position below:

Job Title: Customer Service Supervisor

Location: Victoria Island, Lagos

Job Responsibilities

  • Manage customer service requests promptly and resolve issues quickly;
  • Attracts potential customers by answering product and service questions;
  • Maintains customer records by updating information and attend to customerТs concerns and also provide service order;
  • Provide satisfactory service on timely basis;
  • Periodically checking on the progress on the vehicle and updating customer;
  • Follow the standard organization progress and maintaining high customers satisfactory standard;
  • Generate counter sales for walk-in customers and record transactions in computer;
  • Estimate cost and time needed to do the repair, resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
  • Manage a team of proactive team members and generate a daily, weekly and monthly report;
  • Perform any other tasks assigned.

Job Specification

  • A Degree in Communication or relevant discipline
  • Candidate must have at least 7 - 10 years of experience in a similar capacity
  • Previous work experience in a telecommunications firm would be an added advantage
  • Good mastery of CRM software and tools
  • Candidates must be between the ages of 30 - 35 years of age.

Remuneration
Very Attractive.

Application Closing Date
10th March, 2020.

How to Apply
Interested and qualified candidates should:

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    Laravel Backend Developer At TranSave Technologies Limited
    TranSave Technologies Limited in (Abuja)
    TranSave Technologies Limited - The only payment solution you need for business or personal transactions. From Payments to POS, Lo... Read more

    Psychologist At Olive Prime Centre
    Olive Prime Centre in (Abuja)
    Olive Prime Centre, we are committed to providing individuals with a flexible pathway to full recovery. We intend to provide suppo... Read more

    Independent Sales Agent At PecanTrust Microfinance Bank Limited
    PecanTrust Microfinance Bank Limited in (Lagos State)
    PecanTrust Microfinance Bank Limited "the Bank" is a financial licensed by the Central Bank of Nigeria. We offer a wide range of f... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    Laravel Backend Developer At TranSave Technologies Limited
    TranSave Technologies Limited in (Abuja)
    TranSave Technologies Limited - The only payment solution you need for business or personal transactions. From Payments to POS, Lo... Read more

    Psychologist At Olive Prime Centre
    Olive Prime Centre in (Abuja)
    Olive Prime Centre, we are committed to providing individuals with a flexible pathway to full recovery. We intend to provide suppo... Read more

    Independent Sales Agent At PecanTrust Microfinance Bank Limited
    PecanTrust Microfinance Bank Limited in (Lagos State)
    PecanTrust Microfinance Bank Limited "the Bank" is a financial licensed by the Central Bank of Nigeria. We offer a wide range of f... Read more
    View all

    LATEST JOB VACANCIES


    Business Development Manager At Lead Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Lagos State)
    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Floor manager at automobile repair garage
    jd autos center in (Lagos State)
    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER
    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more
    View all jobs

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES