Customer Service Representative At The Nirvana synergy company

Job Details

Job Title: Customer Service Representative At The Nirvana synergy company
Organisation: The Nirvana synergy company
Location: Lagos State
Min Work Experience: 2 year(s)
Qualification: OND
Industry: Customer Service
Course: Related Discipline
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The Nirvana synergy company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. Wepride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Okota, Lagos
Employment Type: Full-time
Reports to:The supervisor

Job Overview

  • The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

Responsibilities and Duties

  • Managing incoming calls and customer service inquiries.
  • Closing sales that will develop into return customers and new customers.
  • Identifying and assessing customers needs to achieve satisfaction.
  • Building sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meeting personal / customer service team sales targets and call handling quotas.

Job Requirements

  • Must have at least OND
  • Must have at least 2 years experience as a customer service representative
  • Must be a good team player
  • Must possess good character traits and personality
  • Must have the ability to multi-task, prioritize, and manage time effectively
  • Must have customer orientation and ability to adapt / respond to different types of characters
  • Must have excellent communication and presentation skills
  • Must live within Okota / Ago / Isolo and environs
  • Must not be above 26 years of age.

Salary
N45,000 / Month.

How to Apply
Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Title as the subject of the email.

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